The paper has entered the printer and is being stopped by the toner/ink cartridge
Re-install the cartridge making sure all contacts are clean and any orange shipping protectors and/or seals are removed.
If the issue persists, Replace
The paper has entered the printer and is being stopped by the toner/ink cartridge
Re-install the cartridge making sure all contacts are clean and any orange shipping protectors and/or seals are removed.
If the issue persists, Replace