Cartridge FAQs
- Unauthorized Cartridge Event code 10.00.30, 10.01.30, 10.02.30, 10.03.30
- Supplies status page shows toner is empty when cartridge is installed
- "Used or counterfeit cartridge installed" message displayed
- Cartridge is leaking inside printer
- Cartridge is leaking outside the printer
- Paper jamming
- Cartridge makes a noise
- Cartridge does not fit
- OTHER error message displayed
- Printer displays "Indicated supplies are not communicating correctly with the printer"
- Printer displays "Cartridge problem - remove and reinstall the indicated cartridge"
- Cartridge can’t be recognized
- What do these error codes mean 10.00.46, 10.01.46, 10.02.46, 10.03.46
- Toner Low message
- The chip or compatible cartridge is not recognized
- Non-genuine cartridge is installed, continue? message
- If you get poor print quality
- If you get blank print out
- If you get black printouts
- When a new Cartridge is installed the printer states the new cartridge is only half full
- There is level line 、blank line、light picture、color cast、blur、or blank printouts
- The solution for a clogged printer head
- The printout is rough and of poor quality
- The printer indicates “ink out” after the installation of the cartridges
- The printer carries out the cleaning procedure consistently after the installation of the new inkjet cartridges.
- The nozzle test is ok but there are still broken lines in the printout
- The edges of text or tables is fuzzy
- The colour of a printout is vastly different to the image being printed.
- Non-HP supply in use! Message displayed
- Leaking ink before installation